FRANGIPANI LAKE RESORTS PRIVATE LIMITED [CIN: U55209MH2019PTC334813], a company registered in India, under the provisions of the Companies Act, 1956 is the sole owner of the domain name antheiaresorts.com and its associated website http://www.antheiaresorts.com

 

TERMS & CONDITIONS

The services of this Site are available only to individuals who can form legally binding contracts under applicable law, and thus, are not available to minors. By using this Site, You represent that you are of sufficient legal age to use this Site and to create binding legal obligations for any liability You may incur as a result of the use of this Site. You also warrant that you are legally authorized to make the travel reservations and/or purchases for either yourself or for another person for whom You are authorized to act.

You may only use this Site to make legitimate reservations or purchases and shall not use this Site for any other purposes, including without limitation, to make any speculative, false or fraudulent reservations, or any reservation in anticipation of demand.

This Site is to be used by you for your personal use only. Commercial uses of this Site are strictly prohibited unless prior written consent has been granted. You agree that you will not use this site for chain letters, junk mail, 'spamming', solicitations (commercial or non-commercial) or bulk communications of any kind including but not limited to distribution lists to any person who has not given specific permission to be included in such a list. In addition, You agree not to create a hypertext link from any web site controlled by you or otherwise, to this Site without the express written permission.

By accessing using, viewing, transmitting, caching or storing this site or any of its services, functions or contents, you shall be deemed to have agreed to each and all the terms, conditions, and notices in this site ('agreement') without modification. If you do not agree, please cease use of the site and leave the site immediately.

 

RESERVATION POLICY

To confirm the booking the guest(s) needs to pay entire booking amount in advance. If the Guest(s) needs to mention his GST details on the invoice, please ensure the details are provided at the time of the booking. Post the booking we will be unable to modify the GST details. Please carry a valid government issued photo identity and address proof with you for Check-In Procedure. PAN Card is not accepted as a valid Identity Card.

 

CHECK-IN & CHECK-OUT DETAILS

Check-in – 2:00 PM

Check-out – 11:00 AM

Early check-in and late check-out depends on availability and management’s discretion. Please contact Reservations for more details.

 

CANCELLATION, NO SHOW & REFUND POLICY

If you cancel your booking/ reservation, Antheia Resorts reserves the right to impose ‘Cancellation Charges’ as follows:

Private and Confidential

If the booking/ reservation is cancelled within 14 days prior of check in date – 100% charges will apply.

If cancelled prior to 14 days from the check in date - NIL charges apply. A ‘No‐show’ is when you do not check‐in on the scheduled date of your arrival, within the prescribed time of check-in. In case of a No-show by you on the scheduled date of your arrival, it shall be deemed that you have checked-in and no refund of any Booking/ Reservation Amount shall be made to you.

Refunds can only be made to the Credit or Debit card with the identical unique card reference number used to secure the booking.

The processing of refund may take between two to four Weeks until the whole amount to which you are entitled to, shows back/ reflects on your Credit/ Debit Card/ Bank Account Statement.

 

INDEMNITY

The Guest(s) acknowledges on his own behalf and on behalf of his accompanying party including any minors who may be a part of the accompanying party, that the Guest(s) and each and every Guest in the accompanying party are well acquainted, fully aware of and appreciate the real dangers and risks that are associated with residing at Antheia, considering the presence of wild and dangerous animals, reptiles, birds and insects and the attendant real risk of suffering bodily harm, injury, death and /or loss to property which may arise as result of an encounter with and /or the presence of wild animals and /or reptiles and /or birds whilst on the premises or property of Antheia Resorts.

The Guest(s) acknowledges on his own behalf and on behalf of his accompanying party including any minors that all indoor and outdoor activities must be undertaken at their own risk, and are aware of the real risk of suffering bodily harm, injury, death and /or loss to property which may arise as result of participating in these activities.

The Guest(s) acknowledges that Antheia Resorts is surrounded by mountains, wi-fi and network connections might be intermittent. The guest(s) understands this and does not hold the resort responsible for breakdown in the wi-fi / internet or network related services.

The Guest(s) acknowledges that Antheia Resorts shall not be responsible for any loss, injury or damage to person, property, or otherwise in connection with any accommodation, transportation or other services, resulting - directly or indirectly - from any act of GOD, dangers, fire, accident, breakdown in machinery or equipment, breakdown of transport, wars, civil disturbances, strikes, riots, theft, pilferage, epidemics, medical or custom department regulations, defaults, or any causes beyond our control.

 

INSURANCE

We do not have any insurance policy covering the expenses for an accident, sickness, any loss due to theft, or any other reason. Visitors are advised to seek such insurance arrangements in their home country/city of origin.

 

SPECIAL REQUESTS

Whilst Antheia Resorts attempts to satisfy all special requests, it does not guarantee that special requests can be accommodated.

 

PARKING

All vehicles are parked at the owner's risk. Should a problem occur with a vehicle on the Antheia Resort’s premises, the management cannot accept any liability. Private and Confidential

 

RIGHT TO USE

The management reserves the right to use the images, videos, social media content created on the premises or at the property of Antheia Resorts for their promotion.

 

VISITORS/ GUESTS POLICY

The visitors/ guests will not be allowed without a reservation, however if visitors/ guests do wish to visit Antheia, the management will permit the access post prior reservation and advance payment.

 

JURISDICTION

All disputes and any unresolved dispute/ claim arising therein shall be subject to the Court of Jurisdiction at Mumbai (India) only.

 

PREVENTIVE MEASURES FOR FIRE HAZARD

Use of firecrackers, Smoking, sheesha/ hookah is not permitted in the premises or property of Antheia Resorts.

 

ILLEGAL ACTIVITIES

Gambling, Prostitution, contraband goods, drugs are all strictly prohibited within the premises or property of Antheia Resorts.

 

RIGHT TO CANCELLATION

Antheia Resorts reserves the right to suspend or terminate your reservation if you breach these terms and conditions, with or without notice and without further obligation to you. The Management Reserves The Right To Add, Alter, Amend Or Delete Any Of The Above Policy, Terms, Conditions And Rules At Any Point Of Time Without Prior Notice.